Correcting Employee Misconduct


Correcting Employee Misconduct in a unionized workplace can seem daunting to leaders. This workshop seeks to demystify handling both culpable and non-culpable conduct in the workplace. The workshop will introduce participants to the duties of management and the union in corrective action situations, the key concepts related to establishing performance expectations, and determining an appropriate corrective action response. You’ll learn a lot, but you’ll also have a lot of fun, as this is a highly collaborative and dynamic Workshop.


  • Understand the respective roles of union and employer representatives in discipline
  • Recognize key labour relations concepts:
    • Setting performance expectations
    • Understanding an employer’s duties to inquire
    • Recognizing and responding appropriately to common examples of non-culpable conduct
    • Applying effective progressive discipline correctly in culpable situations
  • Explore the application of corrective action through group work and live exercises

Please note that the workshop Leading In A Unionized Workplace provides a good foundation before attending this course.

Cohort #1

Format: In-Person

Date: January 31st, 2023

Location: PSEA Office, 3rd floor, 2889 East 12th Ave, Vancouver

Time: 9:00 am – 4:30 pm PST

Lunch: Provided

Cost: Included in PSEA Membership

Facilitator(s): Twyla Hurley

Cohort #2

Format: Online – Zoom Platform

Date: February 2, 9, and 16th, 2023

Time: 9:30 am – 11:30 am PST

Cost: Included in PSEA Membership

Facilitator(s): Chris Rawson and Linda Heska


Twyla Hurley

Twyla is PSEA’s Executive Director of Training. She is currently responsible for creating and implementing learning and development opportunities services for our members. Twyla has over 25 years of leadership, labour relations and consulting experience in the public and private sectors. She has extensive experience in preparing bargaining strategies and acting as a spokesperson for the employer. Twyla holds a Bachelor of Liberal Arts and Sciences, a Bachelor of Education, and a Master of Business Administration.

Learn more about Twyla.

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Chris Rawson

Chris is a senior labour relations and human resources professional with over 35 years of experience in both public and private sector settings providing strategic direction, achieving organizational objectives, and negotiating collective agreements. She has unique experience representing employers and unionized employees and acting as a negotiator on a sectoral basis for PSEA.

Learn more about Chris.

PSEA Learning


Linda Heska

Linda is a consultant, human resources professional, and a labour relations specialist. Linda has over thirty years of H.R. experience with twenty-plus years of leadership experience, primarily in unionized environments within the public sector.

A particular area of Linda’s expertise is grievance management, collective bargaining and labour management relations.

Linda holds a Master of Arts in Leadership from Royal Roads University and a Management Certificate, maj. Human Resources, from the British Columbia Institute of Technology.

Learn more about Linda.

PSEA Learning