This workshop will develop your knowledge, skills and confidence in effectively handling grievances at the workplace. You will spend time learning the technical aspects of grievance handling such as identifying, investigating, and drafting grievance responses.
Format: In-Person
Date: May 8th 2023
Location: PSEA Office, 3rd floor, 2889 East 12th Ave, Vancouver
Time: 9:00 am – 4:30 pm PST
Lunch: Provided
Cost: Included in PSEA Membership
Facilitator(s): Twyla Hurley
Format: Online – Zoom Platform
Date: May 2, 9, and 16th, 2023
Time: 9:30 am – 11:30 am PST
Cost: Included in PSEA Membership
Facilitator(s): Chris Rawson and Linda Heska
Twyla is PSEA’s Executive Director of Training. She is currently responsible for creating and implementing learning and development opportunities services for our members. Twyla has over 25 years of leadership, labour relations and consulting experience in the public and private sectors. She has extensive experience in preparing bargaining strategies and acting as a spokesperson for the employer. Twyla holds a Bachelor of Liberal Arts and Sciences, a Bachelor of Education, and a Master of Business Administration.
Chris is a senior labour relations and human resources professional with over 35 years of experience in both public and private sector settings providing strategic direction, achieving organizational objectives, and negotiating collective agreements. She has unique experience representing employers and unionized employees and acting as a negotiator on a sectoral basis for PSEA.
Linda is a consultant, human resources professional, and a labour relations specialist. Linda has over thirty years of H.R. experience with twenty-plus years of leadership experience, primarily in unionized environments within the public sector.
A particular area of Linda’s expertise is grievance management, collective bargaining and labour management relations.
Linda holds a Master of Arts in Leadership from Royal Roads University and a Management Certificate, maj. Human Resources, from the British Columbia Institute of Technology.
