Understanding Fact-Finding & Investigation (Level 1)


During this highly interactive workshop, you will acquire practical skills to prepare for and conduct preliminary fact-finding activities and prepare for a workplace investigation interview.


  • Identify when an investigation is required
  • Identify when to use informal vs. formal investigations
  • Understand how to plan for an investigation
  • Identify how to prepare for an investigation interview
  • Identify and preserve relevant documentation and evidence
  • Understand the key elements of an investigation report

This Workshop is a pre-requisite to Understanding Fact-Finding and Investigation (Level 2).

No Understanding Fact-Finding & Investigation (Level 1) Workshop is
planned for the spring.

Watch for our fall 2023 calendar!

If you would like to organize an Understanding Fact-Finding & Investigation (Level 1) Workshop for your institution for a fee, please contact Elena Polyachek, Executive Assistant, by email at learning@psea.bc.ca or by phone at 604-895-5063 ext. 218.


Twyla Hurley

Twyla is PSEA’s Executive Director of Training. She is currently responsible for creating and implementing learning and development opportunities services for our members. Twyla has over 25 years of leadership, labour relations and consulting experience in the public and private sectors. She has extensive experience in preparing bargaining strategies and acting as a spokesperson for the employer. Twyla holds a Bachelor of Liberal Arts and Sciences, a Bachelor of Education, and a Master of Business Administration.

Learn more about Twyla.

PSEA Learning


Chris Rawson

Chris is a senior labour relations and human resources professional with over 35 years of experience in both public and private sector settings providing strategic direction, achieving organizational objectives, and negotiating collective agreements. She has unique experience representing employers and unionized employees and acting as a negotiator on a sectoral basis for PSEA.

Learn more about Chris.

PSEA Learning


Linda Heska

Linda is a consultant, human resources professional, and a labour relations specialist. Linda has over thirty years of H.R. experience with twenty-plus years of leadership experience, primarily in unionized environments within the public sector.

A particular area of Linda’s expertise is grievance management, collective bargaining and labour management relations.

Linda holds a Master of Arts in Leadership from Royal Roads University and a Management Certificate, maj. Human Resources, from the British Columbia Institute of Technology.

Learn more about Linda.

PSEA Learning