Workplace Harassment Investigation (Level 2)


Workplace harassment complaints are increasing in most workplaces. Do you know how to respond, investigate, and report on it — legally and correctly? You are not alone if you want to build your confidence in this area.

Building on Understanding Fact-finding and Investigation Level 1, this two-day workshop teaches how to prepare for and conduct or coordinate workplace investigations. Participants will investigate scenario complaints (inspired by examples from our sector) from start to finish. The interactive workshop includes learning the elements of a defensible written report.


  • Optimize the pre-investigation planning and set up the process
  • Determine a defensible investigation mandate
  • Identify who to interview and in what order
  • Prepare pre-investigation communication to the parties
  • Practice how to prepare for and conduct investigation interviews
  • Collect and preserve the proper evidence
  • Analyze the facts and make recommendations
  • Draft an organized, thorough, and defensible report
  • Avoid common investigation pitfalls

This workshop is designed to enable participants to experience an investigation first-hand using simulation and role play to build their skills and learn how to avoid costly pitfalls.

Pre-requisite: Understanding Fact-Finding and Investigation Level 1 or equivalent experience.

Upon completion of the workshop, participants will receive a copy of the PSEA Fact-finding and Investigation Toolkit — prepared in collaboration with Harris & Co.

Format: In-Person

Date: April 19 & 20, 2023

Location: PSEA Office, 3rd floor, 2889 East 12th Ave, Vancouver

Time: 9:00 am – 4:30 pm PST

Lunch: Provided

Cost: Included in PSEA Membership

Facilitator(s): Twyla Hurley and Lindsie M. Thomson


Twyla Hurley

Twyla is PSEA’s Executive Director of Training. She is currently responsible for creating and implementing learning and development opportunities services for our members. Twyla has over 25 years of leadership, labour relations and consulting experience in the public and private sectors. She has extensive experience in preparing bargaining strategies and acting as a spokesperson for the employer. Twyla holds a Bachelor of Liberal Arts and Sciences, a Bachelor of Education, and a Master of Business Administration.

Learn more about Twyla.

PSEA Learning


Lindsie M. Thomson - Harris & Company

Lindsie Thomson is Harris & Company’s, managing partner. Exceptionally organized and efficient, Lindsie is adept at developing a deep understanding of how workplaces functions to find durable solutions and win arguments.

Lindsie’s labour and employment law practice is a mix of day-to-day interaction with clients on labour, employment, and human rights issues, as well as representation of employers in labour arbitrations, labour relations board hearings, human rights tribunal proceedings, employment standards proceedings, and in appeals to the B.C. Supreme Court and Court of Appeal.

Although she works with employers in various sectors, Lindsie has an established education law practice, representing employers in both the K-12 and post-secondary sectors.

Learn more about Lindsie.

PSEA Learning