Facilitating Repair in the Aftermath of Labour Relations Processes

DESCRIPTION

Difficult people, situations, and interactions are pervasive within professional contexts, at times necessitating labour relations processes such as investigations and grievances. While these processes are vital for maintaining a safe and respectful workplace and institutional integrity, they frequently leave those involved feeling dissatisfied, hurt, and grappling with unresolved relational issues that persist in the workplace. To address these challenges, this comprehensive course equips participants with the essential skills to effectively support complainants, respondents, witnesses, and teams in the aftermath of investigations and grievances. This two-day course focuses on restorative practices and strategies to repair relationships, reconcile outstanding issues and foster healthy workspaces. With restorative processes in mind, special attention is given to the art of:

• Coaching for forward movement: Empowering those involved to find clarity, calm, and confidence in re-engaging in the workplace and resolving outstanding issues.
• Facilitating discussions: Creating safe spaces for open dialogue between complainants and respondents, enabling the repair of relationships and resolution of issues.
• Team charter development: Guiding teams to construct charters that realign their conduct to shared norms, thus preventing investigations and grievances and creating psychologically safe environments.