During the PSEA Labour Relations Essential workshop, participants will learn foundational labour relations principles as they apply to the post-secondary sector.

Through this workshop, participants will:

• gain an understanding of the legal framework behind labour relations,
• explore the interplay between legislation and collective agreements, key labour relations concepts such as management rights, union duties, roles and responsibilities of union and management, and PSEA's role as bargaining agent.

During the workshop, participants will learn communication skills to help them set expectations and address workplace issues constructively, leading to positive outcomes. These skills will include active listening, empathetic communication, and conflict resolution techniques. By incorporating these skills into their day-to-day work, participants can become effective leaders who can successfully manage people's issues in a unionized environment.

Managing employee performance can seem daunting to leaders, especially when managing performance concerns. This workshop seeks to demystify handling both culpable and non-culpable behaviour in the workplace. During the workshop, participants will learn how to establish performance expectations and determine an appropriate corrective response.

During the workshop, participants will learn the role of managers, union representatives, Human Resources and PSEA in the grievance/arbitration process and the technical aspects of grievance handling, such as identifying, preparing for, and participating in grievance discussions.

During this workshop, participants will learn contract language and interpretation basics including an understanding of the five steps to contract interpretation and how to apply them in different workplace situations. Attending participants will receive a toolkit to assist with key terms, concepts, principles, and additional resources.

During this workshop, participants will learn why and when to investigate, ground rules and best practices for conducting interviews, tips for gathering and documenting evidence, and preparing investigation reports. Participants will receive several tools and resources as takeaways.

Responding to and investigating workplace harassment complaints can be a complex process. During the workshop participants will learn key best practices on how to conduct interviews and review documents and evidence, to ensure that the investigation is fair, impartial, and legally defensible. Participants will experience an investigation first-hand using simulation and role play to build their skills and learn how to help avoid costly pitfalls and legal liabilities.

Collective bargaining can be complicated, challenging and, at times, stressful. During the workshop participants will learn how to prepare for and conduct bargaining in the post-secondary education sector.

Trauma-informed investigations take into account the psychological impact that an investigation can have on the parties involved. Investigators must be trained to recognize the signs of trauma and to handle the investigation in a way that is sensitive to the emotional needs of the parties involved. This webinar will provide an overview of trauma-informed practice and cultural humility in investigations, disclosures and reports.