Providing post-secondary leaders with learning opportunities to gain the knowledge, skills, and resources to effectively manage labour relations in the sector.

As an employers' association, PSEA is uniquely positioned to provide specialized human resources and labour relations training tailored to post-secondary leaders' unique needs.
Check out our current offerings

Multi-Format Delivery

At PSEA we are proud to offer learning opportunities in two formats to ensure you have options.

We are offering our learning workshops through both in-person sessions and online formats.

Typically our in-person learning opportunities take you out of the office for a full day while we break the online learning into three-hour timeslots over multiple weeks.

Experienced professionals facilitate our sessions. These sessions include real-life examples, practical learnings and opportunities to meet and learn with peers in the sector.

Sector Focused

Our learning is sector focused and designed for non-unionized members. We understand the sector's unique challenges and designed our workshops to specifically build labour relations capabilities and capacity in the post-secondary sector.

Most sessions are included in your PSEA membership.

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Workshops   WORKSHOPS

Labour Relations Essentials

This two-day workshop is recommended for people leaders new to their role and/or new to the post-secondary sector.

During the workshop, participants will learn foundational labour relations principles and practices as they apply to the post-secondary sector. Through this workshop, participants will:

  • gain an understanding of the legal framework behind labour relations,
  • explore the interplay between legislation and collective agreements, key labour relations concepts such as management rights, union duties, roles and responsibilities of union and management, discipline, and grievances.

The workshop provides participants with opportunities to apply their knowledge and understanding of labour relations principles directly through group work and real-life examples.

Critical Conversations: Leading in a Unionized Workplace

This workshop is recommended for people leaders and those wanting to refresh their skills.

During the workshop, participants will learn communication skills to help them set expectations and address workplace issues constructively, leading to positive outcomes. These skills will include active listening, empathetic communication, and conflict resolution techniques. By incorporating these skills into their day-to-day work, participants can become effective leaders who can successfully manage people's issues in a unionized environment.

Progressive Discipline

This workshop is recommended for professionals seeking a refresher on the core principles and practices of progressive discipline.

Managing employee performance can seem daunting to leaders, especially when managing performance concerns. This workshop seeks to demystify handling both culpable and non-culpable behaviour in the workplace. During the workshop, participants will learn how to establish performance expectations and determine an appropriate corrective response.

Managing Grievances

This workshop is recommended for professionals seeking a refresher on the core principles and practices of managing grievances.

During the workshop, participants will learn the role of managers, union representatives, Human Resources and PSEA in the grievance/arbitration process and the technical aspects of grievance handling, such as identifying, preparing for, and participating in grievance discussions.

Contract Language and Interpretation

This workshop is recommended for post-secondary people leaders and human resources or labour relations practitioners.

During this workshop, participants will learn contract language and interpretation basics including an understanding of the five steps to contract interpretation and how to apply them in different workplace situations. Attending participants will receive a toolkit to assist with key terms, concepts, principles, and additional resources.

Effective Investigations

This workshop is recommended for new leaders or those wanting a refresher in the investigative process.

During this workshop, participants will learn why and when to investigate, and best practices on how to conduct interviews and review documents and evidence, to ensure that the investigation is fair, impartial, and legally defensible. Participants will receive tools and resources as takeaways.

Responding to Workplace Harassment

This workshop is recommended for people leaders and human resources and labour relations practitioners.

Responding to and investigating workplace harassment complaints can be a complex, high-stakes process with far-reaching implications for teams. The workshop will provide varied insights from a legal and labour relations perspective, along with expertise from a Human Resources Leader and a professional investigator. Participants will experience an investigation first-hand using simulation and role play to build their skills and learn how to help avoid costly pitfalls and legal liabilities.

Bargaining Academy

This workshop is recommended for people leaders and human resources or labour relations practitioners who will be involved with bargaining.

Collective bargaining can be complicated, challenging and, at times, stressful. During the workshop, participants will learn the fundamentals of collective bargaining and experience the bargaining process from start to finish through simulation and role play.

Emerging Issues   EMERGING ISSUES

The Gender Equity Office and GBA+ Revitalization

This session will provide an orientation to the 5 equity initiatives in government as well as an overview of the Gender Equity Office mandate and review of the GBA+ workplan. Participants will be introduced to the key steps of the GBA+ Revitalization Plan, including courses that are under development and will be given a deeper dive into the direction the Office will be taking over the next three years. There will time for a Q&A.

Navigating Freedom of Expression and Academic Freedom in BC’s Public Post-Secondary Sector

Customized Training   CUSTOMIZED TRAINING

PSEA supports its members in building the capacity of their staff to manage labour relations issues effectively. PSEA can tailor workshops for your institution’s specific needs and develop new workshops based on established labour relations best practices and theory.

Advantages to bringing our training in-house include:

  • Allows people leaders and human resources team members to focus on gaps, issues, or challenges specific to their institution.
  • Increases the transfer of learning and application of labour relations principles and practices by using institution-specific examples and scenarios.
  • Provides an opportunity for people leaders and/or human resource team members to better align around labour relations practices: who does what, when and why.
  • May be more affordable. Rather than employees travelling to PSEA, we can come to you!

Here is what one member said about our in-house deliveries:

“There were a number of new concepts, and having the chance to practice and engage with the concepts with other leaders from the college and the Human Resources Team was invaluable.”
    People Leader, Coast Mountain College

If you are interested in customized training, please get in touch with Janet Amos, Director of Learning and Development, by email at