Labour Relations Essentials


Labour relations can seem daunting for newcomers. PSEA’s Labour Relations Essentials Workshop seeks to demystify and simplify labour relations for anyone in the post-secondary sector who is new to supervising unionized employees or just looking for a refresher. This workshop will introduce participants to some of the foundational aspects of the union/management relationship, the duties of each party, and some key legal concepts that govern collective bargaining and contract administration. You’ll learn a lot, but you’ll also have a lot of fun, as this is a highly collaborative and dynamic workshop.


  • Examine foundational labour relations principles as they apply to the post-secondary sector
  • Understand the interplay of legislation and collective agreements
  • Describe key labour relations concepts:
    • Management rights
    • Union duties
    • Roles and responsibilities of union and management
    • PSEA’s role as bargaining agent
    • The “maze” of navigating the legal framework behind labour relations
  • Apply labour relations principles directly through group work and live exercises

Format: In-Person or Virtual

Facilitator(s): Twyla Hurley, Chris Rawson and Linda Heska

There are no upcoming Labour Relations Essentials workshops planned.

If you would like to organize a Labour Relations Essentials workshop for your institution for a fee, please contact Elena Polyachek, Executive Assistant, by email at learning@psea.bc.ca or by phone at 604-895-5063 ext. 218.


Twyla Hurley

Twyla is PSEA’s Executive Director of Training. She is currently responsible for creating and implementing learning and development opportunities services for our members. Twyla has over 25 years of leadership, labour relations and consulting experience in the public and private sectors. She has extensive experience in preparing bargaining strategies and acting as a spokesperson for the employer. Twyla holds a Bachelor of Liberal Arts and Sciences, a Bachelor of Education, and a Master of Business Administration.

Learn more about Twyla.

PSEA Learning


Chris Rawson

Chris is a senior labour relations and human resources professional with over 35 years of experience in both public and private sector settings providing strategic direction, achieving organizational objectives, and negotiating collective agreements. She has unique experience representing employers and unionized employees and acting as a negotiator on a sectoral basis for PSEA.

Learn more about Chris.

PSEA Learning


Linda Heska

Linda is a consultant, human resources professional, and a labour relations specialist. Linda has over thirty years of H.R. experience with twenty-plus years of leadership experience, primarily in unionized environments within the public sector.

A particular area of Linda’s expertise is grievance management, collective bargaining and labour management relations.

Linda holds a Master of Arts in Leadership from Royal Roads University and a Management Certificate, maj. Human Resources, from the British Columbia Institute of Technology.

Learn more about Linda.

PSEA Learning