Leading In A Unionized Workplace


Our institutions are unionized workplaces. This leadership workshop has a post-secondary focus and provides practical guidance on how to address common people issues appropriately within the union-management context. Participants practice communication skills to set expectations, address workplace issues in a manner that leads to positive outcomes.


This workshop uses discussion, tabletop scenarios and role play to:

  • Formulate positive approaches to common people issues
  • Prepare for difficult conversations
  • Build on your capacity to interpret the collective agreement
  • Anticipate and minimize conflict with the union representatives

There are no Leading In A Unionized Workplace workshops
planned for the spring.

Watch for our fall 2023 calendar!

If you would like to organize a Leading In A Unionized Workplace Workshop for your institution for a fee, please contact Elena Polyachek, Executive Assistant, by email at learning@psea.bc.ca or by phone at 604-895-5063 ext. 218.


Twyla Hurley

Twyla is PSEA’s Executive Director of Training. She is currently responsible for creating and implementing learning and development opportunities services for our members. Twyla has over 25 years of leadership, labour relations and consulting experience in the public and private sectors. She has extensive experience in preparing bargaining strategies and acting as a spokesperson for the employer. Twyla holds a Bachelor of Liberal Arts and Sciences, a Bachelor of Education, and a Master of Business Administration.

Learn more about Twyla.

PSEA Learning


Chris Rawson

Chris is a senior labour relations and human resources professional with over 35 years of experience in both public and private sector settings providing strategic direction, achieving organizational objectives, and negotiating collective agreements. She has unique experience representing employers and unionized employees and acting as a negotiator on a sectoral basis for PSEA.

Learn more about Chris.

PSEA Learning


Linda Heska

Linda is a consultant, human resources professional, and a labour relations specialist. Linda has over thirty years of H.R. experience with twenty-plus years of leadership experience, primarily in unionized environments within the public sector.

A particular area of Linda’s expertise is grievance management, collective bargaining and labour management relations.

Linda holds a Master of Arts in Leadership from Royal Roads University and a Management Certificate, maj. Human Resources, from the British Columbia Institute of Technology.

Learn more about Linda.

PSEA Learning