Early bird rate of $125.00, if you register by October 1, 2025
This session is recommended for people leaders, human resources, and labour relations practitioners
Learn to define and communicate successful outcomes in your difficult conversations while preparing to convey your message thoughtfully and respectfully. You will also learn how to manage an array of emotional responses with tact and sensitivity, and to end a challenging conversation that sets the stage for future collaboration. When it comes to conflict, the 80-20 rule holds true; challenging conversations represent the minority of our workplace interactions while consuming a vast amount of our mental energy. Yet, if we take the time to prepare in a structured and thoughtful way, and practice our skills before the fact, we can greatly reduce our anxiety while increasing the likelihood of a positive outcome to even our most difficult conversations.
Participants will be able to prepare for a difficult conversation to ensure the objectives of the conversation are achieved while maintaining a positive working relationship.
At the end of the workshop, participants will be able to:
Workshop Length: 2 half days
Format: Online
Date: October 21 and 22, 2025
Location: Zoom
Time: 9:00 am – noon PST
Cost: $150.00 plus GST (Early bird rate of $125.00 if you register by October 1, 2025)
Facilitator(s): Raj Dhasi
Please note: Participants who complete the workshop will receive credit from the JIBC toward their Certificate in Collaborative Conflict Resolution.
To RegisterRaj Dhasi, as a leading expert in conflict resolution, Raj has been providing invaluable intervention services to workplace organizations, school districts, families, and communities for over 25 years. Raj specializes in assessing and resolving complex multi-layer conflicts, with keen attention to politics, diversity, equity, inclusion, power, privilege, and intersectionality. She brings a toolbox full of intervention approaches, including mediation, leadership and communication coaching, group facilitation, training, and restorative justice processes.
