This workshop is recommended for people leaders and human resources or labour relations practitioners seeking a refresher on the core principles and practices of managing grievances.
During the workshop, participants will learn the role of managers, union representatives, Human Resources and PSEA in the grievance/arbitration process and the technical aspects of grievance handling, such as identifying, preparing for, and participating in grievance discussions.
Participants will leave the workshop with the knowledge and skills to effectively handle grievances at the workplace.
By the end of this workshop, participants will be able to:
Important Note for Registrants: If you plan to register for the Labour Relations Essentials workshop, you don't need to register for this session. The content in this session is fully covered within the Labour Relations Essentials workshop.
Format: Online
Date: March 6, & 13 2025
Location: Zoom
Time: 9:00 am – 11:30 am PST
Cost: Included in PSEA Membership
Facilitator(s): TBD, PSEA Director of Labour Relations
To RegisterTwyla is PSEA’s Executive Director of Training. She is currently responsible for creating and implementing learning and development opportunities services for our members. Twyla has over 25 years of leadership, labour relations and consulting experience in the public and private sectors. She has extensive experience in preparing bargaining strategies and acting as a spokesperson for the employer. Twyla holds a Bachelor of Liberal Arts and Sciences, a Bachelor of Education, and a Master of Business Administration.
Chris is a senior labour relations and human resources professional with over 35 years of experience in both public and private sector settings providing strategic direction, achieving organizational objectives, and negotiating collective agreements. She has unique experience representing employers and unionized employees and acting as a negotiator on a sectoral basis for PSEA.
Linda is a consultant, human resources professional, and a labour relations specialist. Linda has over thirty years of H.R. experience with twenty-plus years of leadership experience, primarily in unionized environments within the public sector.
A particular area of Linda’s expertise is grievance management, collective bargaining and labour management relations.
Linda holds a Master of Arts in Leadership from Royal Roads University and a Management Certificate, maj. Human Resources, from the British Columbia Institute of Technology.
